Every app here is a client-side Zendesk app: it runs in the agent's browser with the agent's own session, has no server of ours and no vendor account, and is priced per account, not per agent. Every app is installed from the Zendesk Marketplace and billed by Zendesk, with a 14-day trial on paid plans. Each card links to its Marketplace listing, or says so while a listing is still in review.
Scans every article and language for broken links and images, stale content, missing translations and accessibility gaps, then fixes them where they are: one click at a time, in bulk, or with find and replace. Documents, templates and a link map included.
The free, read-only report: broken links, dead anchors and missing images across every article and language, checked from inside Zendesk so nothing is blocked and nothing leaves the account.
Turns an article, a section, a category or the whole help center into a document: print or PDF, Word, HTML, Markdown, ZIP and CSV, with cover, table of contents and your logo.
Search and replace text, links and images across every article and language, with a preview of each change, a snapshot before writing and one-click undo. Regular expressions on Pro.
A library of article templates and snippets with fill-in placeholders. Pick one, fill in the blanks and get an unpublished draft in the right section, in one or several languages. Shared with the whole account on Pro.
One proactive ticket per customer, from inside Support: audience from tags, organizations, ticket requesters or a CSV; exclusions and opt-out tags; placeholders and a test ticket; delivery that resumes without duplicates; a report with replies and opt-outs. The replacement for the Proactive Tickets app Zendesk is discontinuing on 21 October 2026.
Everything Zendesk holds, under control: search the whole account with exact counts, export tickets with comments to CSV, Excel or JSON, change or delete thousands of tickets with undo, redact personal data with checked patterns, build DSAR packs, forget a person and run retention rules after a dry run. Every action leaves evidence.
Print or export one ticket from the sidebar or thousands from a view or a search: the conversation with internal notes marked, attachments listed with links, cover and contents, as PDF, Word, HTML or ZIP with a hash manifest. The replacement for Print Ticket History, which stops on 21 October 2026.
Check the account's security configuration against 40 controls (two-factor, passwords, sessions, roles, apps, webhooks, tokens, deletion schedules, e-mail authentication, help center, logging), inventory who has access and what sends data out, see what changed since the last run, and hand your auditor an evidence pack with a printable report, the snapshot and SHA-256 hashes. Read-only, nothing leaves the account. The 40 controls by hand.
Dated copies of your Support configuration (triggers, automations, macros, views, fields, forms, statuses, dynamic content, SLA policies, schedules), the difference between two copies or against the live account, and a restore that simulates first, copies before writing, rewires dependencies, keeps rules inactive by default and can be undone. Health checks for broken references, unused rules and duplicates. Copies stored inside your own account.
No backend, no third-party service, no analytics. Reads and writes go through the Zendesk API from your browser with your own permissions. What the apps remember stays in your browser or in the app's own settings inside your account.
Changes are shown before they happen. Help center edits take a snapshot first and have undo; destructive ticket actions need a typed confirmation and are for admins only.
Shown on the listing, billed by Zendesk with your subscription, 14-day trial on paid plans, cancel from the Marketplace. Any number of agents.
One developer answers every message within one business day.
Help Center Doctor