Help Center DoctorHow Help Center Doctor compares
Three apps on the Zendesk Marketplace cover parts of the same job. The facts below about them are what their listings and, where noted, their vendor pricing pages showed on 5 September 2026. They are good products with real customers; the differences are about approach, scope and price. Check the listings for current details.
"As shown on the marketplace on 2026-09-05" means the statement was copied from the public listing on that date. "Not shown" means the listing did not display that item. We do not comment on quality or reviews of other apps.
| Help Center Doctor | Swifteq Help Center Manager | Lotus Themes Help Center Health Check | Swifteq Articles PDF Export | |
|---|---|---|---|---|
| Price as shown | Free $0, Pro $29, Business $59 per account per month, shown on the listing | "Free integration", "Additional fees may apply", "Free Trial Available". Vendor pricing page: yearly plans EUR 69 / 99 / 139 per month for 2,000 / 6,000 / more than 6,000 article records (each translation counts as a record); 45-day passes EUR 149 / 219 / 299 | "Single plan available", "$29.00 per month" | "Free integration", "Additional fees may apply". Description: free 14-day trial, then EUR 49 per month; included in a Help Center Manager subscription |
| Rating and reviews | New listing | 5 star rating, 40 reviews | No ratings | No ratings |
| Installs shown | New listing | Not shown | 5+ | 100+ |
| Where it runs | Entirely in your browser inside Zendesk; no vendor account, no API key, no vendor servers | Listing: "reads and stores Help Center article data" via the Zendesk Articles API; setup requires a Swifteq account | Listing: "No article content or personal data is stored by the app"; where checks run is not stated | Listing: "reads and stores Help Center article data"; requires a Swifteq account API key |
| Broken link and image detection | Internal and external links, anchors, drafts, restricted targets, retired domains, http links, broken images; 34 rules in total | Listed: find and fix broken links and images | Listed: broken internal links, broken images, broken external links, images without alt text, orphaned articles, dead-end articles, duplicate H1 | Not listed |
| Fixes applied in place | Yes, with preview, snapshot and undo | Listed: fixing broken links and images, AI alt text (from the Swifteq app) | Not listed; findings link to the editor | Not listed |
| Find and replace | Text, links and raw HTML, regular expressions, every language | Listed: find and replace text and HTML | Not listed | Not listed |
| Bulk actions | Labels, section, author, visibility, permission group, promote, comments, publish, translations, archive | Listed: bulk move, update, delete, reset votes | Not listed | Not listed |
| Documents | Print / PDF via the browser, HTML, Word, Markdown; cover page, contents, page breaks, logo | Listed: export CSV, HTML, Word, PDF | Not listed | Listed: PDF manuals with custom cover pages, category, section and full-text filters, multi-brand and multi-language |
| Stale content and translation checks | Not edited for N months, old drafts, stale promoted, negative votes, missing, outdated and unpublished translations | Not listed | Not listed | Not listed |
| Article templates | Six built-in, custom templates and snippets, new draft from template | Not listed | Not listed | Not listed |
| Multi-brand | Single brand in 1.0; planned for Business | Not shown | Listed: multi-brand | Listed: multi-brand |
| AI features | None by design | Listed: AI alt text, auto translation | Not listed | Not listed |
| Last updated (as shown) | 5 September 2026 (1.0.0) | 5 March 2026 | 9 December 2025 (version 1.0) | 6 March 2026 (version 1.0.11) |
If you want an all-in-one managed service
Swifteq Help Center Manager lists more than we do: media library, task management, analytics, AI alt text and automatic translation, with 40 five-star reviews. It runs as a hosted application with a Swifteq account and is priced per article record. Help Center Doctor keeps everything in your browser, shows its price on the listing and prices per account, but does not offer analytics, translation or a media library.
If you only need detection
Lotus Themes Help Center Health Check detects link, image, alt text and structure problems across brands for $29 per month and links to the editor. Help Center Doctor's Free plan covers detection with 34 rules for up to 200 articles, and Pro at the same $29 adds fixing, find and replace, bulk actions, documents and templates for one brand.
If you only need PDF manuals
Swifteq Articles PDF Export builds PDF manuals with custom cover pages, full-text filters and multi-brand support for EUR 49 per month or as part of Help Center Manager. Help Center Doctor's Pro plan includes print / PDF, HTML, Word and Markdown for one brand, built in your browser, alongside the other modules.
Sources: Zendesk Marketplace listings 792311, 1190187 and 1063243 and the vendors' pricing pages, rendered on 5 September 2026. Product names belong to their owners. If something here is out of date, tell us and we will correct it.
Judge it on sample data
The demo runs the real app on a generated help center. Compare the findings, the fixes and the documents with what you use today.